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About Us –

FAQ

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Q: How long does it take to get someone out for a free measure & quote?

A: To get someone out to your home for a free measure & quote on Shower Screens, Splashbacks, Mirrors and Balustrade usually takes from two to three working days.

Q: From time of order, how long does it take for my Shower Screen to be installed?

A: Due to the various processing procedures of the glass to ensure the highest quality of design and safety, it takes between ten to twelve working days from time of order to install your Shower Screen.

Q: How long does it physically take to install a Shower Screen?

A: It takes between one and three hours to install a Shower Screen depending on the complexity.

Q: How long before I can use my shower after the install?

A: To allow for the Silicon to fully set it is recommended to leave the screen for 48hrs before use.

Q: What needs to be ready before Palmer’s Glass can measure?

A: All tiles need to be in place before we can measure up for a shower screen. In the case of kitchen splashbacks, the bench-top and range-hood both need to be installed.

Q: What Colours do Splash-Backs come in?

A: Splashbacks can be ordered in any Dulux Colour. For an exact colour match we recommend low ion Glass which gives the truest reproduction of any colour. Also, don’t forget our new ‘Metalic Fleck’ which ads a new dimension to your space.

Q: What is Starphire Glass? (Low Iron)

A: The green tinge that pervades most glass is caused by the iron content. Taking the iron out sees a much clearer glass thus making it perfect for giving true colour reproduction in Splash-Backs.

Q: What is the best glass for my windows?

A: General window glass starts at 3mm Float Glass. ’Hackout & Re-glaze’ is the phrase used when re-glazing a window. Once a pane reaches 1sqm in area, thicker glass is used depending upon the size & purpose. Glass used in bathrooms & doors is always Safety Glass as is any window exposed to the public.

Q: What is the best glass for my Door?

A: Glass used in doors can be either Laminated or Toughened Safety Glass. While Toughened Glass offers more variety in terms of patterns and workability, Laminated Safety Glass can often be the best bet. In the event of breakage Toughened Glass will shatter sending small blocks of glass everywhere and while they are relatively harmless you’ll have that hole in your door until fixed. Laminated Safety Glass, when broken, will still stay together offering a barrier to the elements.

Q: What thickness mirror should I get?

A: Generally speaking the best quality mirror can be found in 6mm glass, however, size, weight and price will all play a factor in your decision. As a general rule mirrors over 1 square meter (sqm) should be in 6mm, mirrors under this size may be made from 4mm. For a variety of reasons you may want to break this rule, one reason would be a tall, thin mirror – 1600 x 400 while under 1sqm would tend to bow with 4mm silver giving a distorted reflection.

Q: What is a Polished Edge?

A: A polished edge creates a small chamfer on the top and bottom of the glass giving a smooth and safe edge.

Q: How long does it take for window putty to dry?

A: It can take up to 12 months for window putty to fully dry. Generally it will develop a skin of about 1mm after a month which will make it more durable. After a year the putty is set and solid.

Q: What is Safety Glass?

A: Safety Glass is a phrase used to describe glass that, when broken, provides a level of safety for people in the vicinity. There are two types of safety glass.

Laminated Safety Glass. Laminated Safety Glass is quite simply two pieces of normal glass laminated together. The most common form of this glass is the 6.38mm variety which is two pieces of 3mm glass laminated together with a PVB Interlayer. Most commonly seen in Shop Front Windows, car windscreens and shower screens. Laminated Safety Glass, when struck with sufficient force, will break into shards but the pane will stay intact via the interlayer leaving no sharp edges exposed. Apart from the obvious safety benefits, this type of glass also offers a barrier to the elements even after it has been broken.

Toughened Glass. Toughened Glass, or ‘Tempered Glass’, has been baked at tremendous temperatures (aprox? 650? Celsius) and then cooled quickly (aprox’ 260? Celsius), making the glass 4 to 5 times stronger than normal glass of the same thickness. The process of toughening glass creates compression on the surfaces and tension in the centre. Toughened Glass conforms to the Australian Standard 2208 Safety Glazing Material for use in Buildings and is commonly found in Shower Screens, Balustrade and glass table tops. When Toughened Glass is struck with sufficient force as to cause a breakage, the glass shatters into tiny, relatively harmless, pieces.

Q: What is a Polished Edge?

A: A polished edge creates a small chamfer on the top and bottom of the glass giving a smooth and safe edge.

 

Call Sydney’s Leading Glass Company Today

When you need glass, you need Palmers – the leading Sydney glass suppliers and glaziers.

With a complete range of glass installation and repair solutions from shower screens to shop fronts, our glass supplier and glazier divisions have built the Palmers name based on quality workmanship, friendly service and exceptional value for money.

We specialise in offering our services to both commercial and residential customers throughout the metropolitan Sydney area.

For a free consultation for your new project, call Sydney’s preferred glass suppliers and glazier today. Contact us or send us an online enquiry.

Palmers Glass
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Visit Us at 44 Buffalo Road, Gladesville NSW 2111 ONLINE MAP
Ph: (02) 9808 1344   Fx: (02) 9809 7213

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Monday to Friday: 8:30am to 4:30pm, Saturday: 8:30am to 12:30pm